Conclusion On Passport login screen - Sometimes when you need to contact your email provider customer care you go through the "contact us" link and at that time email provider like windows live hotmail, gmail, yahoo mail use different type of techniques to connect with user.

I want to know about that “Passport password required” means. Most of the time when ever I want to contact the particular website customer care a new pop up window arise which tell me to enter the “passport password” i am not getting the meaning because i don’t have any passport password provided by them. I also tried to contact them by other computers like from internet cafe computer, my laptop but the problem remains same always they ask me to enter me passport password. Can you tell me Why I am getting some Passport login screen when I click on a contact us link on my email?

Passport login screen

There are various reasons responsible for getting passport password required notification when ever you try to contact to the cutomer care of the particular service on any website and the main reason why you are getting password of passport is  the default email program is using  the specific computer  windows live hotmail.

What to do if your are using own computer and getting Passport password required screen

There is nothing much you can do except to give your windows live hotmail user email address and the specific password. With this you will be redirected to the compose email option of windows live hotmail and then you can contact with the customer care of the particular website by sending them to the email from your windows live hotmail email address.

If you want to use another email address to contact to the cutomer care of the website then just close the screen and copy the email address from the contact us link with right clicking of mouse and compose the email on the particular email provider from which you want to send email and paste the llink on “To:” Field of email.

What to do if your are using other’s computer or laptop and getting Passport password required screen

It depend then either you are using web based interface or email program with your email address.

• Using Email address with email program If you are using email program like outlook or thunderbird then you can set up the email address for the particular “mailto” option. Here is the example
  in which i have describe How to change the “mailto” or default email program?
• Using email address with web based interface If you are using web based interface then the only way is to copy the mailto email address and open the email address from which you want to send the email and paste the mailto link to the “To:” field of the email.